I don't remember my password / I don't remember my login (reset password)

Modified on Thu, 18 Apr at 12:37 PM

Don't remember your login details? Follow the steps below to log back into the VITY app!

Go to the login screen and tap "Forgot your password?"
Enter your VITY ID OR the email address you signed in with.
Please follow the instructions

If you originally registered with Google or Apple Sign-up, you will be informed to log in using the respective method


Note: No password reset is required in this case, your device must have the relevant Google/Apple account signed in for you to be able to select it for login.

If you registered with an email address & password, you will be sent a mail to the respective email address and must follow the instructions provided to you in the email.


Note: The email is valid for 24 hours. Please be sure to check your Spam folder if you cannot find the email.

Having trouble creating a new password? Remember that your password must meet minimum requirements. You can find details here.

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